Fendrixon Interview Storycraft
Frequently Asked Questions
Clear answers about courses, access, certificates, pricing, and accessibility for Canadian learners.
What is Fendrixon Interview Storycraft?
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A learning platform focused on narrative-driven interview preparation. Learners practice authentic prompts, refine answers with actionable frameworks, and track progress at their own pace.
How do I access purchased courses?
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After checkout, your courses are instantly available from the Home page under “My Learning.” Use the same email used at purchase to sign in. Access is available 24/7 from any modern browser.
Do you provide certificates?
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Yes. Upon completing all required activities and the final assessment, you can download a verifiable certificate suitable for portfolios and LinkedIn.
What is the refund policy?
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We offer a 7-day money-back guarantee for first-time purchases if less than 20% of the course is consumed. Refunds are processed to the original payment method.
Is there student pricing?
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Eligible Canadian students receive a 25% discount. Verify your student status during checkout to apply the offer.
Are the courses accessible?
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We follow WCAG 2.2 AA guidance. Content includes captions, transcripts, and keyboard-friendly navigation. If you need adjustments, contact support for personalized assistance.
Can I learn on mobile?
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Yes. The platform adapts to phones and tablets. Progress, notes, and bookmarks are synchronized across devices.
What languages are supported?
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English and French are fully supported for Canadian audiences. Additional languages are being evaluated based on demand.
Do you offer coaching or feedback?
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Premium tiers include optional 1:1 feedback sessions and reviewed submissions. Availability is shown during checkout.
How is my privacy protected?
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We collect only necessary data for learning analytics. You can manage consent on this page and request data export or deletion anytime.
How can I contact support?
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Email [email protected] or call +1 (587) 482-1930, Monday to Friday, 9am–6pm MT.
Need something else?
Check the course catalog or reach out via contact page.